General Help

How to Locate a Product

You can start by looking through any of the categories located on the left side of the page. If you have a specific animal in mind please use the search located at the top of the page, Please be sure all spelling is correct. Can’t find what you are looking for or want to make a special request? Please email us or call our customer service number listed below. 

Stuffed Animal World, LLC
Customer Service Dept.

How to Order

Once you have located the products you want, you may place your order online using our easy and secure shopping cart system or you can place your order over the phone by calling our customer service department at the number below.

Customer Service 1-601-762-5342 

Returns and Unclaimed Orders

We will be happy to exchange or credit any item returned within 30 days of purchase as long as the item is in new condition with all manufactures tags attached. Please e-mail or call our 800 number for a return authorization to assist us in making sure your return is credited to your account. We will be happy to credit your account the amount of the item if for any reason you are unhappy with your purchase. We are unable to refund any freight or handling charges on returned or unclaimed orders. If you are returning an Item you may ship however you like but we suggest that you ship insured or signature required in case the item is lost.

We are unable to refund on any special order, closeout items or large quantity special ordered items.

Thank you for shopping with us.
Customer Service Dept.
Stuffed Animal World, LLC


Payment Methods

All Orders Are Processed By PayPal


If you have any questions, please contact our customer service department at:

Or Call: 1-601-762-5342 

Shipping Information

You may have your order shipped by any of these methods:

We ship MONDAY – FRIDAY. We are unable to ship on SATURDAYS, SUNDAYS or LEGAL HOLIDAYS. Express shipping cut off time is 3PM CST.

We ship by USPS if possible and by FedEx or UPS ground freight on larger items (See note for Oversize items).

  • Standard Shipping — Please allow up to two weeks for delivery. $8.95 for orders under $100.00, or 9% of the order total for orders over $100.00.
  • Express shipping (Continental USA Only) — Please allow 1 to 2 business days. $39.50 for orders under $100.00, or 40% of the order total for orders over $100.00.  (Not all Zip Codes available for next day service)
  • Priority Shipping — Please allow 3 to 5 business days. $10.95 for orders under $100.00, or 11% of the order total for orders over $100.00.
  • All International Orders (Ship by USPS Air Mail) — For all Shipments made outside of the USA. $29.95 for orders under $100.00, or 30% of the order total for orders over $100.00. Please allow 14 to 30 days depending on the country.


All Oversize items are shipped in the USA only by Ground freight.


Stuffed Animal World ®                   
Customer Service Dept.

Access and technical problems

If you experience technical trouble with our site, please send an email describing the problem to: